How Use Cases Lead to a Customer Friendly Organizations
Each of the people who interact with you represent a different use case in that they each need a different mix of services and accommodations.

Each of the people who interact with you represent a different use case in that they each need a different mix of services and accommodations.
As a website developer, I take the path less chosen: if my clients want or need to learn how to code, I teach them how to code. When Website Systems Don’t Make it Easy to Add Pages Many website tools, such as WordPress and other Content Management Systems, make it …
A bad manager once told me, “Perception is everything.” This was a man who lied a lot … at someone else’s expense to benefit himself. One of the problems with websites is that they really don’t tell you whether a company is good or bad. The Path to the Boiled …
Reviewing issues with setting up macros for a Google Sheet project for a small non-profit.
Will StackOverflow Be a Help or Not? What is StackOverflow? “Stack Overflow is a question and answer site for professional and enthusiast programmers. It is a privately held website, the flagship site of the Stack Exchange Network, created in 2008 by Jeff Atwood and Joel Spolsky. It features questions and …
Mobile Friendly is more than just squishing the theme down to the size of a mobile device.
Paypal is an up and down service. What it does well, it does very well. But, when it is bad …
Many of my clients have had multiple sites, and have had to decide whether or not to combine the two sites into one. There is no one answer.
When Plugin Installation Doesn’t Follow the Normal Patterns It’s not like I’m new at this. I’ve installed plugins, modules, extensions and libraries in WordPress, Drupal, Joomla and other systems. But, yesterday evening, I ran into the craziest rig-a-ma-roll of instructions for an install I’ve ever run into with WordPress WooCommerce …
When Website Elements Push Each Other Around There is only so much room in that circle … and there is only so much room on your website … and there is only so much room in your banner. Often, a website owner will request a design change that presents a …